The Hardest Employees To Terminate


I bet you every single
company and all the people that are watching this video
will probably have someone that represents poor value
alignment, but high performance in their company. And those are the hardest
people to terminate. Bringing a leader
into the business that was really, really,
really performant but did not align with
our culture and our values and was really good at
managing my expectations, but really bad at
managing their peers, and specifically, their team– and that was the
first time I realized there’s a difference
between value alignment and performance. And you almost have
to plot someone in your company on an axis where
performance and values being top-notch is top right quadrant. And if there’s any
other combination– let’s say performance is
high, but values are low– you need to consider that person
as a potential termination. And the sooner you can
get that person out of your business, the better,
because they can potentially represent a cultural cancer. And while they’re
performing today, it’s going to impact the
performance of everybody else in your company tomorrow,
whereas if someone’s values are really, really strong, but
their performance is low, that’s a coaching opportunity
because that’s someone who’s bought into the vision. They align with everybody. And they could be
a future rock star. They just need some direction. And of course,
someone’s values are low and their performance is
low, that’s a termination. When I terminated
that individual, I was very clear
that it was coming. But it was a very, very,
very ugly situation. But the company is
much better for it. And again, it’s one of those
things you learn on the fly that nobody can
really teach you, even though I just
explained this process. People might say, I’ll
never let that happen. But I bet you every single
company and all the people that are watching
this video probably have someone that represents
poor value alignment, but high performance
in their company. And those are the hardest
people to terminate.